Company document vault: a protected place for official records

At the top of the knowledge base tree is a separate locked folder: the document vault. This is for official company records that are not training material but still need to be easy to access.

What belongs here?

Certificates, qualifications, licences, contracts and other official records, in image or PDF format.

How is it different from the rest of the knowledge base?

It is owner-level by default. Only the owner can see it initially, and the owner decides folder by folder who else can access it. Even admins only see content that has been shared with them. Files are accessed through separate signed links that expire after a short period, so a forwarded link does not provide permanent access.

What is it useful for in practice?

During an inspection or audit, you can retrieve the requested document within seconds, even from your phone. There is no need to search through emails or pay for a separate document management system.

Does it count towards storage?

Yes. Files in the document vault count towards the storage included in your plan.